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Privacy statement

By entering this site and using it you also accept the principles governing this privacy protection statement. If you do not accept the principles, please leave this site.

This statement applies for personal data processed by OpusCapita sub-group of companies within the Posti Group (“OpusCapita”) as the controller. Depending on your role (representative of actual or potential customer or occasional visitor to this site), some information may be not relevant to you, as the statement aims to address both kind of readers.

This statement does not apply when OpusCapita processes personal data on behalf of its customers as a processor. If OpusCapita processes your Personal Data on behalf of our customer and you would like to exercise your rights as a data subject, you need to contact the relevant customer (your service provider) for that purpose to verify to what extent the rights can be exercised in your case. OpusCapita is not entitled to take actions in this regard without permission of the customer.

IDENTITY OF THE CONTROLLER

The controller of www.opuscapita.com and www.opuscapita.de is OpusCapita Solutions Oy.

Postintaival 7
00250 Helsinki, Finland
Trade register number: 1465570-2
tel: +358 9 5846 6110

As a result of the demerger, starting 1.5.2018 the controller shall be OpusCapita Solutions Oy (2846825-4). Demerger news can be read here.

The Data Protection Officer of OpusCapita is General Counsel Perttu Pessa (perttu.pessa(at)opuscapita.com). Being a part of the Posti Group, OpusCapita is also under the governance of the Data Protection Officer of Posti Group, Päivi Rokkanen (paivi.rokkanen(at)posti.com). 

The Data Protection Officer (DPO) of OpusCapita Software GmbH is Stephan Rehfeld, datenschutz@scope-and-focus.com.

Where a registration is possible through this website, you may be redirected to another site or system whose controller may vary depending on the actual offering or the purpose of the data collection in which case the controller’s name and contact details are displayed on the site where registration is possible.

OPUSCAPITA RESPECTS YOUR PRIVACY

OpusCapita and its subsidiaries respect your privacy and are committed to protecting your personal information. In this privacy protection statement (“privacy protection”), the term “Personal Data” refers to the following: your name, postal address, email address, internet service provider, internet protocol address, telephone number or other personal information that you have provided or that has been collected about you in accordance with the relevant legislation.

This privacy protection statement informs you about our privacy protection practices, how you can influence information that is collected about you over the web, and also how this information is used. This statement can be read on this website. A link to this website is also provided on each page of OpusCapita’s website, in the bottom corner.

APPLICABILITY

By entering this site and using it you also accept the principles governing this privacy protection statement. If you do not accept the principles, please leave this site.

These privacy protection principles apply to this website and other websites containing general information about OpusCapita, as accessed via the internet or mobile phone, unless special terms of use are applied therein.

All OpusCapita websites covered by these privacy protection principles are herein on referred to by the term "website". It may be the case that special terms of use or special terms governing a service, website or web page (herein on "special terms”) will apply to some pages/services on this website, in which case the applicability of these special terms will be separately stated. In case there is conflict between such special terms and these privacy protection principles, the special terms take precedence.

This privacy protection statement covers all websites and domain names maintained by OpusCapita. Details of the countries where OpusCapita is currently present can be found on the contact information page of this site.

LINKS TO THIRD-PARTY WEBSITES

OpusCapita websites may contain links to third-party websites. The links have been added to improve usability or to offer information that may be useful to you. If you choose to access these links, you will be leaving the OpusCapita website. OpusCapita does not monitor such third-party websites or their privacy protection practices, which may be different from OpusCapita’s. We do not support or recommend any third-party website. OpusCapita’s privacy protection principles do not cover any personal information that you surrender to a third party or that a third party collects about you. We recommend that you always familiarise yourself with the privacy protection principles of such a third party before surrendering any personal information to this party.

ANONYMOUS USE

A majority of the pages on this website are intended either for information procurement or communications purposes and you can use them without revealing your identity or surrendering any personal information about yourself. In some cases, however, use of this website will require that OpusCapita receives some information about you.

COLLECTING PERSONAL INFORMATION

In order to provide you with the best possible service or user experience, OpusCapita may have to collect or request personal information about you. That is why OpusCapita collects and processes personal information about you with your consent. We provide the privacy protection authorities with appropriate reports on the use of personal information as required.

We ask for your personal information when you purchase services, order marketing or support materials, ask for more information, perform a registration, participate in competitions, fill in questionnaires, seek employment with OpusCapita or interact with us.

The kind of personal information that we ask from you includes contact information, such as your name, address, telephone number and email address, as well as other user-specific information, such as user IDs and passwords that you create when you subscribe to use our services, invoicing and event information, information about your interest in our products or services, the way you wish to be contacted, your education and employment history, as well as background information relating to your job application. 

THE PURPOSE FOR PROCESSING PERSONAL DATA

OpusCapita may process the Personal Data for one or more of the following purposes:

  • Providing products and services. We use the Personal Data to provide you with our products and services, to process your requests, to ensure the functionality and security of our products and services, to identify you as well as to prevent and investigate fraud and other misuses.
  • User profile and accounts. Some services require an account or user profile to help you manage your content and preferences.
  • Developing and managing products and services. We may use the Personal Data to develop and manage our products, services, customer care, sales and marketing. We may combine personal data collected in connection with your use of a particular OpusCapita service with other Personal Data we may have about you, unless such Personal Data was collected for a different purpose.
  • Communicating with you. We may use your personal data to communicate with you, for example to inform you that our services have changed or other such notices relating to our products and/or services and to contact you for customer care related purposes.
  • Serving you as a job seeker. If you apply for a position through OpusCapita web sites, you will be asked to accept specific terms of use that entitle us to collect your personal details and CV to see if we can offer you a position that is being announced or some other position that may be of interest to you.
  • Marketing, advertising and making recommendations. We may contact you to inform you of new products, services or promotions we may offer and to conduct market research when we have your consent or it is otherwise allowed. We may use the Personal Data to personalize our offering and to provide you with more relevant services. With regard to marketing-related types of communication (i.e. emails and phone calls), OpusCapita will (i) where legally required only provide you with such information after you have opted in and (ii) provide you the opportunity to opt out if you do not want to receive further marketing-related types of communication from us. For Opt-in you will be requested to confirm your email address before we add you to our subscription list. You can opt out of these at any time here.
  • Recording of calls and chats for quality improvement purposes. In case of telephone calls or chat sessions, OpusCapita may record such calls (after informing you accordingly during that call and before the recording starts) or chat sessions in order to improve the quality of OpusCapita’s services.

REGULAR DISCLOSURES OF DATA

OpusCapita’s business is international. When using this website, you accept that personal information about you collected via this website can be transferred, if the relevant legislation so permits, outside national borders on servers supporting this website (including the transfer of this information back from such locations to your country of residence) for the purpose of implementing and developing the services of this website and other OpusCapita services, or for the purpose of saving information for purposes stated in this privacy protection statement. The saved information can reside in Finland or any other country where OpusCapita operates. 

OpusCapita may provide specific products or services to its customers via subcontractors. OpusCapita may need to share personal information with these subcontractors so that they can provide their services to OpusCapita. OpusCapita’s subcontractors cannot use such personal information for any other purpose. Personal information submitted by users will not be surrendered to third parties.

OpuCapita may transfer your Personal Data to our fully owned subsidiaries. In such cases, these subsidiaries will then use the Personal Data for the same purposes and under the same conditions as outlined in this Privacy Statement. 

WEBSITE USER IDENTIFICATION

In addition to collecting information that you submit yourself, OpusCapita may use automatic data collection tools to collect information about you when you visit an OpusCapita website. Such automatic data collection tools include cookies and similar tools in general use.

Cookies are bits of information saved on your hard drive or web browser, and not on this website. Such automatic data collection tools retrieve specific standard bits of information, for example browser type and language, the time of website use, and the address of the website from where you accessed this website. Such data collection tools might also save your IP address, information about which OpusCapita pages you have visited, the links you have clicked, as well as other information pertaining to your use of the OpusCapita website. The IP address is a number series that your computer automatically receives whenever you use the internet. The address allows the web server to locate and identify your computer. Computers use IP addresses whenever they communicate via the internet. This makes it possible to browse websites and make purchases over the net.

Cookies are beneficial to you in that they remove the need for you to provide your password several times when accessing an online service. Because cookies contain information about when and how users use this website and other OpusCapita websites, OpusCapita can make use of this information to improve its online services and therefore better serve user needs.

If you do not want to accept cookies or wish to receive notification when they are being downloaded to your computer, you can configure your computer to block cookies from accessing your web browser (if your browser enables this). Deleting cookies can cause disruptions in website use, however.

OpusCapita reserves the right to use automatic data collection tools in targeted emails, with the result that information is automatically collected when you open such an email or click on a link contained therein. Such information may be used to ensure the functioning of a web service or for information security purposes. In addition, OpusCapita may use such information to improve its services, as well as for customer relationship management and marketing purposes.

Google Analytics

OpusCapita websites use Google Analytics, a web analytics service provided by Google Inc. ("Google").

Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there.

Google will use this information to evaluate your use of our website, to compile reports on website activity and to provide us other services related to website activity and internet usage.

The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link https://tools.google.com/dlpage/gaoptout.

Hotjar

OpusCapita websites use a service provided by Hotjar Ltd (“Hotjar”) that analyzes the online behaviour and voice of website users. You can find a complete privacy policy of Hotjar here: https://www.hotjar.com/privacy.

Hotjar collects and processes information which is automatically and passively collected, whilst You navigate through and interact with the content on OpusCapita website, together with information on Your device or computer (such as cookies). The sole purpose of passively collecting Your information is to improve Your experience when using a OpusCapita website.

Through the Hotjar code embedded on OpusCapita website, the information collected and processed includes:

Device-specific data

The following information may be collected related to Your device and browser:

  • device's IP address (captured and stored in an anonymized format);
  • device screen resolution;
  • device type (unique device identifiers), operating system, and browser type;
  • geographic location (country only);
  • preferred language used to display OpusCapita website.

User interactions

  • Mouse events (movements, location and clicks)
  • Keypresses


Log data

For a sampling of visitors, Hotjar’s servers automatically record information which is collected from OpusCapita website. This data includes:

  • referring URL and domain;
  • pages visited;
  • geographic location (country only);
  • preferred language used to display the webpage;
  • date and time when website pages were accessed.

You may opt-out from having Hotjar collect Your information when visiting OpusCapita website at any time by visiting Hotjar’s Opt-out page https://www.hotjar.com/opt-out and clicking 'Disable Hotjar'.

HubSpot

We are using a Marketing automation tool called HubSpot (HubSpot, Inc.). HubSpot enables us to personalize the user experience on our websites, to launch and manage marketing campaigns and ensure that we can present relevant data. This tool collects cookies and usage data. Read more about the privacy policy at https://www.hubspot.com/data-privacy/gdpr. You can find on HubSpot web pages also descriptions on how HubSpot products manage the use of personal data in marketing campaigns and lead generation, including the use of a process known as the double opt-in.

SAFEGUARDING PERSONAL INFORMATION

We take the trust you place in us seriously. We use various technical measures to prevent unauthorised access to the information you submit through this website, and also any wrongful use of this information.

Personal Data is collected to databases that are protected by firewalls, authentication and other technical means. Databases and backups thereof are located in secure premises and only certain persons, designated beforehand, may access the data.

When especially confidential information is being collected or transferred, e.g. credit card information, we make use of TSL/SSL (Transport Layer Security/Secure Sockets Layer) encryption technology. TSL/SSL makes the information transferred between us unreadable to outsiders. This security precaution is operational whenever a key or a lock icon is visible on the bottom corner of your browser window (the icon you see depends on the browser you use).

PRINCIPLES OF DATA STORAGE

We regularly evaluate the necessity of data storage taking into account the applicable legislation. Additionally, we take care of the reasonable measures to ensure that Personal Data that is incompatible, outdated or incorrect is not stored or is rectified or removed without delay.

Where OpusCapita is processing and using your Personal Data as permitted by law or under your consent, OpusCapita will store your Personal Data (i) only for as long as is required to fulfil the purposes set out above or (ii) until you object to OpusCapita’s use of your Personal Data (where OpusCapita has a legitimate interest in using your Personal Data), or (iii) until you withdraw your consent (where you consented to OpusCapita using your Personal Data).

However, where OpusCapita is required by a valid contractual obligation or mandatory law to retain your Personal Data longer or where your Personal Data is required for OpusCapita to assert or defend against legal claims, OpusCapita will retain your Personal Data until the end of the relevant retention period or until the claims in question have been settled.

On its own initiative or by request, OpusCapita can replace, correct or delete incomplete, inaccurate or outdated personal information that has been collected via this website.

RIGHTS OF DATA SUBJECTS

You can request from OpusCapita at any time information about which Personal Data OpusCapita processes about you and the correction or deletion of such Personal Data. Please note, however, that OpusCapita can delete your Personal Data only if there is no statutory or contractual obligation or prevailing right of OpusCapita to retain it.

If OpusCapita uses your Personal Data as the controller based on your consent or to perform a contract with you personally, you may further request from OpusCapita a copy of the Personal Data that you have provided to OpusCapita. In this case, please contact us using the Customer Service contact information on this site and specify the information or processing activities to which your request relates. OpusCapita will carefully consider your request and discuss with you how it can best fulfill it.  If OpusCapita processes your Personal Data on behalf of our customer and you would like to exercise your rights as a data subject, you need to contact the relevant customer (your service provider) for that purpose.

If OpusCapita uses your Personal Data as the controller, you can request from us that OpusCapita restricts your Personal Data from any further processing in any of the following events: (i) you state that the Personal Data OpusCapita has about you is incorrect, (ii) there is no legal basis for OpusCapita processing your Personal Data and you demand that OpusCapita restricts your Personal Data from further processing, (iii) you want to withhold your previous consent to the processing of your Personal Data, (iv) in case you object to the processing of your Personal Data by OpusCapita (based on OpusCapita’s legitimate interest) for as long as it is required to review as to whether OpusCapita has a prevailing interest or legal obligation in processing your Personal Data. Please direct any such request to us using the Customer Service contact information on this site.

You may object to OpusCapita using Personal Data at any time by unsubscribing here. If you do so, OpusCapita will cease using your Personal Data for the above purposes and remove it from its systems unless OpusCapita determines and demonstrates a compelling legitimate interest to continue processing your Personal Data. 

Lodging a complaint. If you believe that OpusCapita is not processing your Personal Data in accordance with the requirements set out herein or applicable EEA data protection laws despite of your requests, you can at any time lodge a complaint with the data protection authority of the EEA country in which you live or with the data protection authority of the country or state in which OpusCapita has its registered seat.

PRIVACY OF CHILDREN AND DEPENDANTS 

OpusCapita does not consciously request personal information from children below 13 years old, and OpusCapita’s websites are not intended for children below this age. Minors may not make purchases or other purchasing actions via this website without the consent of their parents or legal guardians, unless the relevant legislation so permits.

AMENDMENTS TO THIS PRIVACY PROTECTION STATEMENT

Should we make amendments to this privacy protection statement, we will place the amended statement on our website, with an indication of the amendment date. If the amendments are significant, we may also inform you about this by other means, for example by sending an email or placing a bulletin on our homepage. We recommend that you review these privacy protection principles from time to time to ensure you are aware of any amendments made.

This version of the privacy protection statement was published on 02.08.2018.