News

21/12/2010

OpusCapita is improving its customer support

 

New customer support portal will replace the OpusCapita Extranet.

In the interests of improving the service, OpusCapita is concentrating its online customer support in the new customer support portal. As a result, the existing Extranet will be discontinued during early 2011. All content on the Extranet, such as manuals and other documentation, will be transferred to the new support portal during January.

OpusCapita's customer service portal will provide a much more versatile service than the Extranet. OpusCapita users can enter support requests directly into the portal and monitor the progress of the request and the action taken by customer support. In the future, the latest information for users on customer support and using the OpusCapita software will be added to the customer support portal.

To register for the new customer support portal, please go to https://support.opuscapita.com and provide your contact details in the Register as an OpusCapita Customer Support Portal User section. The user name and password needed for the portal and instructions on use can be obtained by sending your name, telephone number, e-mail address and the company name and customer number.

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