Instead of taking jobs, robots and intelligent machines help to motivate and develop employees!
Interest towards Robotic Process Automation (RPA) and Artificial Intelligence (AI) is apparent. We asked 70 companies about their awareness of and intentions to implement robotic and intelligent automation. 50% of the companies are implementing or investigating RPA opportunities, whereas every fifth is presently utilizing RPA in several of its processes. The results of the Robotic Process Automation & Artificial Intelligence Survey 2016 indicate that companies have positive experiences in RPA implementations. Almost half of the companies who are utilizing RPA expect it to make a big difference, whereas every fourth believes that RPA will transform its business!
Compared to conventional automation projects, RPA is considered a flexible and less costly automation solution. Operational efficiency, quality and cost savings are generated with a rapid return on investment. RPA is a controversial matter: on the one hand there is fear of losing jobs and suspicion towards the technology, but on the other those who have implemented RPA feel that it increases motivation to develop new competences and is appreciated when demotivating tasks are reduced.
The vast majority of the respondents believe that RPA & AI will have significance in their organization, and one out of ten see it as a central part of their strategy. Effectively, RPA & AI are expected to impact up to one third of an organization’s roles and responsibilities, mostly benefiting the administrative roles.
Want to learn more? The results of the Robotic Process Automation & Artificial Intelligence report are out now. The report published 31st May includes the survey results, and comments from academic researchers and OpusCapita subject matter experts, and practical use cases of how RPA & AI can enhance Business Processes.