Having worked with various types of companies for years, I have noticed that companies manage their documents in a surprisingly decentralized manner. Different departments have their own ways of processing things, and these practices have often simply developed and become established within the departments, without anyone giving a thought to how they are linked to the company’s other processes.
I’ll admit, I didn’t read the full report but then again, I don’t think it’s meant to be a cover-to-cover read. I’ve been a fan of Bruno’s for a few years now. I’ve enjoyed his reports (I do believe they are the de-facto go-to source for all things e-invoicing) over a period of years. He and I have chatted more than a few times and I’ve been lucky enough to have interviewed him multiple times as well. It probably would come as no surprise to him that I’m a little disappointed. Not with the report, but with the incremental (some might say sluggish) growth of e-invoicing.
In this series of blogs, we have discussed the way in which companies can achieve a highly digital business network. Even when a company has achieved its dream of 100% digitalization, it is unlikely that this situation will remain static, as it is natural for developing companies to change suppliers regularly and acquire new customers.
It’s no secret that the invoice handling process in best-in-class organizations operates like clockwork. But just how do they achieve this? It all starts with excellence in procurement – particularly when it comes to indirect spend.